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  1. BP
  2. Home Reimbursement Service Activation

Home Reimbursement Service Activation

  • As a fleet manager, can I specify from what point in time the Home Charging Reimbursement Service should take place for a driver?
  • As a company we have more than one fleet manager – can we have multiple fleet manager accounts?
  • I am the fleet manager and I am driving an EV of the fleet. Can I sign up for the Home Charging Reimbursement Service?
  • I have a wallbox at home already, can I activate the Home Charging Reimbursement Service with this one as well?
  • What is an EVSE-ID and where do I find it?
  • What does the fleet manager have to do if the company car and Fuel & Charge card is passed onto another driver?
  • What happens if the driver leaves the company?
  • Which reimbursement schemes exist in the Netherlands and Germany?
  • Can the reimbursement amount be changed in retrospective, e.g. the kWh-price of the private electricity contract changed?
  • How can a driver update his kWh price? What are the delays?
  • How can a customer stop the service for one driver or for all drivers?
  • How can a driver update/modify his/her initial data entry?
  • How can a driver stop the service?
  • How does a driver subscribe to the Home Charging Reimbursement Service? How long does it take?
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