Whom to contact in case of problems with my InCharge Portal? 25 April 2023 15:33 Updated In case of problems with the Vattenfall InCharge Portal, please use the following contact details: E-mail: inchargekey@goincharge.com Phone: +49 800 2335335 Related articles How to Contact Us Whom to contact in case of problems with my wallbox? When can I expect my first reimbursement? How is the Home Charging Reimbursement Service fee structured and calculated? How long does it take for my Fuel & Charge card to be activated?